Refunds & Cancellation Policy
If there was a problem with your order . . .
If you’d like to return an order . . .
You can return any unopened products within 90 days of the purchase date for a full refund of the product price. (Shipping costs are non-refundable.)
To return a product:
- Please call 1-800-228-5836 for a Return Authorization Number.
- Be sure to include the items you are returning and the original invoice in the shipping package.
- As soon as we receive your return and verify the contents, we’ll immediately issue your refund.
If you’d like to cancel an order . . .
Please call us at 1-800-228-5836 immediately. If your order has not yet left our facility, you may cancel your order for a full refund.
If you place your order before 2:00 PM CST, your order will most likely ship the same day. To cancel this order, you must contact us at 1-800-228-5836 before 2:00 PM CST on the same day you placed the order.
If you placed your order after 2:00 PM CST, your order will most likely ship the next day so please contact us at 1-800-228-5836 as soon as possible before 2:00 PM CST the day after placing your order.
If your order has already shipped, you’ll have to return your order to receive a refund. Please see the directions to make a Return above.
Thank you for your business!