Refunds & Cancellations

Earthworks Health LLC Refund/Cancellation Policy
Earthworks Health LLC wants you to be 100% happy with your purchase from us. If for any reason you do not want to keep the product you ordered, we will give you a 100% refund on any unopened product that you return to us. All shipping costs sending the product to you and returning the product back to us are not refundable. We do not accept returns on orders 90 days or older

If we made an error on your shipment, then we will of course be responsible for all shipping charges to correct the problem.

If you would like to return something, please call 1-800-228-5836 first to get a return authorization number.  Please include items and original invoice in with the box.  No returns will be accepted without a return authorization number clearly marked on the outside of the package or on the original invoice you send with the package.

Earthworks Health Order Cancellation Policy
If you want to cancel an order, we will be happy to credit it 100% as long as it has not been shipped. We ship the day of or day after you order, so if you change your mind, call us as soon as possible at 1-800-228-5836 to catch the order before it is shipped.  We take smaller items like our applicators to the post office around the noon hour CST, so be sure to contact us before that time.  FedEx will show up to pick up our parcel packages around 4PM CST.  Be sure to cancel your order before that time to get your 100% credit.  In the event that an order is shipped before you cancel you will have to return the package to us to get a credit.

Thank you for your business!