Refunds & Cancellations

Earthworks Health LLC Refund/Cancellation Policy

Earthworks Health LLC wants you to be 100% happy with your purchase from us. If for any reason you do not want to keep the product you ordered, we will give you a 100% refund on any unopened product that you return to us. All shipping costs sending the product to you and returning the product back to us are not refundable. We do not accept returns on orders 90 days or older

If we made an error on your shipment, then we will of course be responsible for all shipping charges to correct the problem.

Please call 1-800-228-5836 to acquire a return authorization number.  Include items and original invoice in with the box.  Earthworks Health LLC accepts returns with a return authorization number marked on the outside of the package.  Marked on the original invoice will work also.

Earthworks Health Order Cancellation Policy

If you want to cancel an order, we will be happy to credit it 100% as long as it has not left our facility.  We ship the day of or day after you order.  When you change your mind, call us as soon as possible at 1-800-228-5836 before it ships.  Be sure to contact us before 2pm CST.  FedEx will show up to pick up our parcel packages around 4PM CST.  Be sure to cancel your order before that time to get your 100% credit.  In the event that an order shipped before you cancel, you will have to return the package to us to get a credit.

Thank you for your business!